Frequently Asked Questions
Everything you need to know about shopping with daals—from delivery to assembly.
What are your delivery options and timeframes?
We offer standard and express delivery services across the country. Standard delivery typically takes 3-5 working days for in-stock items, while larger furniture pieces may require a scheduled two-man delivery service which can take 7-10 working days.
Do you offer a warranty on your furniture?
Yes, all daals products come with a minimum 12-month warranty against manufacturing defects. This ensures your home investment is protected under normal domestic use.
What is your return policy if I change my mind?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging and unused condition for a full refund, minus any applicable collection fees.
Will my furniture require assembly?
Many of our items are designed for easy home assembly to ensure they can be delivered safely and efficiently. Each product page specifies if assembly is required, and all necessary tools and instructions are included in the box.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking link and a unique tracking number to monitor your delivery's progress in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible financing options and express checkout via PayPal, Apple Pay, and Google Pay.